No one likes to be just a number at a company. Having to constantly repeat yourself once an issue arises; not receiving proper feedback and worst of all, not being updated on the progress of a shipment.
With companies growing bigger and bigger, and an increasing client base, personal service has been a dying practice.
Big enough to cope, small enough to care, a motto we adopted and practice with every single shipment we get is what sets Pioneer Freight apart from its bigger competitors.
“Smaller teams and taking the extra initiative to get to know our clients, their companies and their products is a thing we have become good at” says Ryan, director of Pioneer Freight.