SARS Online Portal – Update # 1

Dear valued client,

We were notified by SAAFF (South African Association of Freight Forwarders) that the SARS online portal is currently experiencing challenges. Extract of the message from SARS dd. 22/06/2023 included, below, for your reference;

Extract of the message from SARS dd. 22/06/2023

As a result of these issues, please note that we are unable to process Import and Export clearances.
SAAFF have approached the relevant authorities to allow manual releases during this time and we await their approval of this request (pending at the time of sending this notification).
We appreciate that this matter poses a challenge for both importers and exporters although we hope to receive a directive very soon as to how we can work around this challenge.

Further updates to follow…

Please feel free to contact us should you require any further information.

Yours in Logistics,

Pioneer Freight